PHILOSOPHY - Why Aslan

PHILOSOPHY

PHILOSOPHY

ASLAN’s Mission Statement

ASLAN is here to SERVE!

Remodeling is our field of service; we want to give our clients the best of our abilities in their remodeling undertaking small and large. The client interests, not only satisfaction is our primary goal. We not only deliver a quality solution but we want to educate our clients that they can make informed decisions in choosing the best option for their remodeling project.

These core values are the essence of our company.

Customers

They are the lifeblood of our business. We understand that only performing to achieve their satisfaction will allow us to satisfy the needs of other stakeholders in our endeavor.

Customer Service

We go the extra mile to satisfy our customers. Meeting their expectations is not enough for us, we will exceed them. This is the only way our customers will become advocates for our business. Advocates don’t stop at just hiring us, they talk about ASLAN to their friends and families, proudly exclaiming our abilities. Competence, efficiency, knowledge – these are foundations of our service.

Education

By educating customers about the remodeling process, best practices in the construction industry, newest trends and products, variety of different solutions for their project and their financial impact, esthetics, influence on environment and future usability – we can develop greater appreciation and loyalty from all of our stakeholders.

Value

We offer value to our customers by offering high quality designs, products, workmanship, extraordinary service and a competitive, fair price. Our 3D photo realistic virtual design technology allows our customers preview their  project on a wide screen before it’s materialization, and this greatly improves communication level among all parties.

Warranty

We will provide stellar warranty service to our clients by promptly correcting any defective work and following up to verify that each client is satisfied with the resolution.

Work Environment

We realize that our success is determined by collective energy and intelligence of our all of our fellow employees. We strive to create a work environment that is intellectually stimulating and goal oriented in its approach, while remaining relaxed, controlled and synergistic, allowing all our associates to flourish and succeed to their highest potential.


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